Referral Program Terms & Conditions

The Swedish Probiotics AB Referral Program allows Swedish Probiotics AB customers to earn promotional reward discounts toward future Swedish Probiotics AB (KÄLLA)  purchases by referring friends or family members to Swedish Probiotics AB. By participating in the Referral Program, you agree to abide by these Referral Program Terms & Conditions and Swedish Probiotic AB’s Terms of Use and Privacy Policy (both available on our website and incorporated here by reference).

Defined Terms

Referrer: you, a Swedish Probiotics AB customer and a legal resident of one of the following countries:

  • United Kingdom

  • Europe

Referred Customer: a friend or family member who has not previously shopped on kalla.com before and to whom the Referrer shares their link and/or voucher code. A “friend” is a person with whom you communicate frequently and have met in person before. A “family member” is a person who is your parent, sibling or child or a person with whom you are related through marriage or common-law partnership.

Referral Link: a personalised referral link, provided to you by Swedish Probiotics AB.

Voucher Code: a personalised voucher code, provided to you by Swedish Probiotics AB. 

Referrer Discount: a promotional reward discount, to be used on kalla.com, worth up to the following amount depending on your country of residence:

  • Europe - €10

  • United Kingdom – £10

  • Sweden– 100 SEK

Referred Customer Discount: a promotional reward discount, to be used on kalla.com, worth up to the following amount depending on your country of residence:

  • Europe - €10

  • United Kingdom – £10

  • Sweden– 100 SEK

Discount: collectively the Referrer Discount and Referred Customer Discount.

About Our Referral Program

For the Referrer

How to Earn a Referrer Discount: The Referrer may earn a Referrer Discount toward future Swedish Probiotics AB purchases if a Referred Customer clicks on the Referrer’s Referral Link or uses the Referrer’s voucher code and places an order on kalla.com during the same session, or within a 90 day cookie window. The Referrer Discount will be granted to the Referrer within seven (7) days of the Referred Customer placing an order on kalla.com. 

For the Referred Customer To receive the Referred Customer Discount, the Referred Customer must click on the Referrer’s Referral Link or add the Referrer’s unique voucher code at checkout. They must place an order on kalla.com during the same session or within the 90 day cookie window. The Referred Customer Discount will be automatically applied to the order and is valid for one-time use only and must be used within 90 days of receiving the Referred Customer Discount.

Discount Exclusions Each Discount is non-transferable, not valid for cash or cash equivalent, cannot be combined with other offers, and must be used in the currency in which it was received. Each of the Referrer and the Referred Customer is responsible for any and all tax liability resulting from any Discount. Each Discount may be redeemed on kalla.com only and may not be applied to any prior purchases, taxes, shipping and delivery charges.

Follow the Rules

Swedish Probiotics AB reserves the right to review, investigate, and disqualify any Discount that violates the spirit of the Swedish Probiotics AB Referral Program, such as attempting to gain a Discount through self-referral by using a different email address, or distributing a Referral Link via commercial advertising or spam. Swedish Probiotics AB may delay any Discount for the purposes of investigation and may refuse to verify and process any transaction for any reason. If you cancel your order, the Discount may no longer be valid or may be withdrawn.

Referrers should only invite a friend or family member after receiving prior permission from the Referred Customer to send, or have Swedish Probiotics AB send, an email with the Referral Link to them. Referrers must comply with all up-to-date “SPAM” laws and marketing regulations, which may include the laws where the intended Referred Customers live. For example, emails must be created and distributed in a personal manner and bulk email distribution is prohibited. Any distribution of the Referral Link that could constitute unsolicited commercial email or "spam" under any applicable law or regulation is expressly prohibited and will be grounds for immediate termination of your account and exclusion from the Swedish Probiotics AB Referral Program. 

Swedish Probiotics AB automatically disqualifies suspicious referrals. If you are a Referrer and someone you referred made their first purchase using your Referral Link and you didn’t receive a Discount, your referral might have been flagged as suspicious. Please contact support@kalla.com if you have questions pertaining to this. 

Eligibility

Eligibility is limited to individuals only. Swedish Probiotics AB Referral Program cannot be used by businesses for affiliate lead generation, as determined in Swedish Probiotics AB sole discretion.

Privacy

By clicking on a Referral Link, the Referring Customer acknowledges that some of their personal information may be sent to the Referrer who provided the Referral Link as confirmation of the Referring Customer making a purchase and the Referrer receiving a Referrer Discount. Accordingly, Swedish Probiotics AB strongly advises that Referring Customers only use a Referral Link that they receive from someone whom they personally know and trust. Any personal information collected, processed, and used as part of Swedish Probiotics AB Referral Program, including that of the Referrer and Referred Customer, will be used in accordance with our Privacy Policy. 

Right to Close Accounts

Swedish Probiotics AB is not responsible for errors, omissions, malfunctions, interruptions, deletions, delays or failures of operations. Swedish Probiotics AB reserves the right to close the account(s) of any Referrer and/or Referred Customer and to request proper payment if the Referrer and/or Referred Customer attempts to use the Swedish Probiotics AB Referral Program in a questionable manner or breaches any of these Terms & Conditions or is in violation of any law, statute or governmental regulation. All of Swedish Probiotics AB’s decisions are final and binding, including decisions as to whether a Discount is verified.

Right to Cancel Program or Change Terms

Swedish Probiotics AB reserves the right to cancel the Swedish Probiotics AB Referral Program or to change these Terms & Conditions at any time in its sole discretion. However, it will not affect the usage of any Discount already earned, in accordance with these Terms & Conditions.